Francine Piché

A versatile and highly experienced professional, Francine has more than 21 years of expertise in customer service, where she developed an approach focused on active listening, effective problem solving and creating positive experiences for every client. Her career has allowed her to grow in dynamic, demanding, results-oriented environments while maintaining a high level of professionalism and courtesy.

Seeking to broaden her skills, she then moved into the legal field, where she gained a year and a half of experience. This transition allowed her to strengthen her rigour, her analytical skills and her command of complex administrative processes. She worked closely with lawyers and legal teams, managed confidential files, prepared legal documents and ensured rigorous follow-up of proceedings.

Thanks to this dual background, she stands out for her ability to provide impeccable service while applying a structured methodology that complies with legal requirements. She is known for her reliability, discretion, clear communication and ability to adapt quickly to new professional environments.