Verreau Dufresne Avocats places great importance on the protection of personal information and is committed to respecting and applying the principles governing its protection.
To that end, we invite you to read this Privacy Policy (the “Policy”), which we have adopted to govern our firm’s practices regarding, in particular, the collection, use, access, disclosure, retention and destruction of personal information in accordance with applicable privacy laws.
Activities of Verreau Dufresne Avocats
Verreau Dufresne Avocats inc. is a company incorporated in Quebec under the Business Corporations Act (CQLR, c. S-31.1). As a law firm, it provides legal services in various areas of law to a diverse clientele of individuals and businesses. It has 2 physical offices in the province of Quebec, in Lévis and Québec City.
Person in charge of the protection of personal information
Alexandre Dufresne, partner
- [email protected]
- Phone: 418-476-2121, ext. 102
- Fax: 418-476-2123
Personal information collected
In the course of its activities and when providing its services, Verreau Dufresne Avocats may collect and process various types of personal information.
We may therefore receive or collect the following personal information:
- Contact information (e.g., telephone, cell phone, email address, civic address, etc.)
- Information that identifies you (e.g., first and last name, date of birth, social insurance number, driver’s licence number, etc.)
- Personal details (e.g., employment, employer’s name and contact information, criminal record, business(es) and/or organization(s) you are involved in, etc.)
- Details about a legal situation involving you (e.g., legal nature, persons concerned, legal opinion and/or intentions, etc.)
- Financial data (e.g., banking information, payment information, income tax and sales tax information, salary, financial statements, etc.)
- Information collected through cookies (e.g., visit statistics, browsing data, data entered in our contact form, comments left on our publications, media consultation data, mobile browsing data, etc.)
- Data related to a recruitment process (e.g., your résumé, your education, your employment history, your references, etc.)
- Any information or sensitive information received in the course of providing services, obtained from our clients or on their behalf, obtained publicly or through authorized third parties
- Any information related to the sound management of the firm that allows it to enter into contracts in the normal course of its business
Means and circumstances of collection
In addition to personal information received directly from the persons concerned or from authorized third parties, Verreau Dufresne Avocats collects personal information:
- Through our website, using cookies and tracking technologies (including Google Analytics, Google Ads, Microsoft Clarity and the Meta pixel), according to the choices you make in our consent banner. See the “Cookies and tracking technologies” section;
- Through the forms on our website (contact form and application forms), which are protected by the Cloudflare Turnstile security service. When you use a form, this service automatically collects technical information, including your IP address and information about your browser, your device and your interaction with the page, to verify that the submission comes from a person and not a bot. This verification is usually invisible; however, a checkbox may be displayed when needed. This information is used solely to ensure the security of our forms and to prevent abusive submissions and spam. We do not use it for advertising purposes;
- Through social media;
- Information that is public or accessible by virtue of the nature of the work.
Cookies and tracking technologies
Our website uses cookies and similar technologies. On your first visit, a banner lets you choose the categories you accept. No non-essential cookies are placed before you make your choice.
- Necessary: cookies essential to the operation of the site, including the one that stores your consent choices (CookieYes, 1 year). They are always active.
- Functional: features such as displaying embedded videos (YouTube).
- Analytics: measuring site traffic, understanding how the site is used and knowing where inquiries come from, including the advertisement or campaign that led you to us. We use Google Analytics (traffic and pages viewed), Microsoft Clarity (session recordings: clicks, scrolling and pages viewed; the text you type in fields is masked) and HandL UTM Grabber, which keeps the source of your visit for 30 days and attaches it to the contact form if you write to us.
- Advertising: Google Ads and the Meta (Facebook) pixel, to measure the effectiveness of our advertising and to show you relevant ads on other sites and platforms.
We use Google’s consent mode, which adapts how Google’s tools work to your choices: if you decline, no Google cookies are placed.
When you arrive on our site through an advertisement, the telephone number displayed may vary depending on the campaign. This number is selected based on the page address, without cookies, and is used to determine which advertisement led to your call.
The detailed list of cookies, including their retention period, is available in the banner, under “Customize”.
Changing your choices: you can change your choices at any time by clicking the cookie icon at the bottom of the page, or here: Change my cookie choices. You can also delete cookies from your browser settings.
Purposes of collection, use and access
Verreau Dufresne Avocats uses your data in accordance with applicable personal information protection laws.
We use the data collected as follows:
- To offer our services to prospective clients
- To provide our services
- To avoid conflict-of-interest situations
- For recruitment and hiring purposes
- In the course of carrying out a mandate or performing a contract for services or for work
- For payment for services or the collection of amounts owed
- For any legitimate and serious interest and in accordance with the purposes identified
- To improve our services and how they are delivered
- For the administration and sound management of the firm
- To meet our legal, tax, professional or other obligations
- To update outdated information in order to make a decision
- In the event of a project to acquire, develop or overhaul an information system or electronic service delivery system
- To assess certain characteristics, work performance, economic situation, health, personal preferences, interests or behaviour
- To retain any person or body likely to reduce the risk of serious injury in the event of a confidentiality incident
- To prevent fraud and money laundering
- To improve the firm’s security measures
- For study, research or statistical purposes
- In the event of a due diligence process
- In the event of the conclusion of a commercial transaction
- For commercial or philanthropic prospecting purposes
- For marketing and business development purposes
Disclosure of personal information
In the normal course of its business, Verreau Dufresne Avocats may need to disclose personal information to third parties for various reasons related to the provision of our services or the sound administration of the firm.
Personal information is disclosed in accordance with applicable legislation and in compliance with the professional obligations imposed on lawyers under the Professional Code.
Our website is protected and delivered through the services of Cloudflare, Inc., including the Cloudflare Turnstile service used for our forms. Technical information related to your visit and to your use of our forms may therefore be disclosed to Cloudflare and processed outside Quebec, including in the United States. Cloudflare processes it on our behalf, solely to ensure the security and proper operation of our site.
Depending on the choices you make in our consent banner, information about your browsing may be disclosed to Google LLC (Google Analytics, Google Ads), Meta Platforms, Inc. (Meta pixel), Microsoft Corporation (Microsoft Clarity) and CookieYes Limited (management of your consent choices). This information may be processed outside Quebec, including in the United States and the United Kingdom.
Retention of personal information
The personal information collected is kept for the minimum period required by the retention schedule imposed on lawyers by the Regulation respecting accounting and standards of professional practice of advocates, c. B-1, r. 5. At the end of the retention period, personal information is kept for the purpose of checking for conflicts of interest, in order to protect our clients’ rights.
Destruction of personal information
At the end of the retention period, or when personal information is no longer needed, Verreau Dufresne Avocats will ensure that it is:
- Destroyed; or
- Anonymized (that is, it no longer allows, irreversibly, the person to be identified, and it is no longer possible to establish a link between the person and the personal information) in order to use it for serious and legitimate purposes.
Verreau Dufresne Avocats must destroy personal information securely to ensure its protection.
Your rights regarding personal information
Our firm is transparent with you and informs you that you have various rights regarding our use of your personal information.
These rights are as follows:
a) Access: You have the right to request a copy of, or to consult, the personal information we hold about you. However, we cannot disclose personal information about you if doing so would reveal personal information about another person or would breach applicable laws.
b) Accuracy: We seek to ensure that your personal information is accurate, up to date and complete. You may contact us to let us know if any of your personal information is inaccurate or has changed so that we can keep your personal information up to date.
c) Objection: In certain circumstances, you also have the right to object to the processing of your personal information and to ask us to block or erase your personal information and to limit access to it.
d) Right to restriction: You have the right to ask Verreau Dufresne Avocats to restrict the use of your personal information in certain circumstances.
e) Portability: You have the right to request that certain personal information be provided to you, or to another person responsible for processing it, in a structured, commonly used and machine-readable format.
f) Erasure: You have the right to have your personal information erased when it is no longer required for the purposes for which it was collected or when, in particular, your personal information has been used unlawfully.
g) Complaints: If you believe that your rights to the protection of personal information or data may have been infringed, you have the right to file a complaint with the applicable supervisory authority or to apply to the courts.
You may exercise any of the above rights at any time by contacting Verreau Dufresne Avocats using the contact information of the Person in charge of the protection of personal information provided at the top of this Policy.
Updates to and review of our policy
This notice is in effect as of October 16, 2026 and replaces all previous versions.
Applicable privacy laws are constantly evolving, so this Policy may be amended by our firm several times, without notice. The collection, use, disclosure, retention and destruction of personal information will be governed by the version of the Policy in effect at that time.
In the event of any discrepancy between this English version and the French version, the French version prevails.